Don't Mess with Texans

Don't Mess With Texans

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Howdy / hei-au-dee / lowland Texan English / Informal ×2​ / Formal ×1. Hello; How do you do

At Imperial Pro, we firmly believe in prioritizing our fellow Texans over profit. Our mission is centered around making a positive impact in people's lives and communities by providing the very best, affordable home inspections and long-term foundation solutions to our customers that do not compromise the structural integrity of their homes. While many large home inspection firms have evolved into business-to-business entities reliant on brokerage referrals, Imperial Pro remains dedicated to direct consumer engagement. As a small retail home inspection company fueled by customer referrals, our commitment to serving your best interests is unwavering. We ensure that our actions and decisions are driven by the well-being and needs of our clients and the communities we serve, rather than solely focusing on short-term financial gains. We are committed to Texas-sized integrity, working tirelessly to help ensure structural sustainability for generations to come.


Proudly Veteran-Owned with a 5-Star Reputation

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Our Mission Statement

Imperial Pro's mission is to provide the highest-quality inspections in Texas, hands down. We excel at our mission because of our commitment to continuing education, technology, ethics, integrity and a professional responsibility to love and serve God and others. With the best interest of the home in mind, we inspect every home as if we're taking out the loan. We're an advocate for our state, our city, our culture, and the prosperity of our neighbors, old and new. Howdy!



About the Owner & Founder

Neil Arnold, Professional Home Inspector


TREC #23450

ICC #10111729

TDA #0801793

TDLR #MAT1401

 

Originally from Humble, TX, I am a proud Air Force veteran, blessed to have served in the Air Force Honor Guard in Washington, D.C., where I traveled the world as a member and trainer of the USAF Drill Team. After my service, I studied at the University of Texas at San Antonio, where I transitioned from architecture to a unique degree in new media. This blend of disciplines helped to refine my vision of spaces, challenging my approach to evaluating environments, structures and the human experience. This background has given me a unique perspective on problem-solving, invaluable both in my inspection career and as an entrepreneur. 

 

My entry into the building and inspection industry began while working on the corporate side of multiple large retailers during the height of the brick & mortar retail boom, leading new store plannings, openings and remodels across the country. I collaborated with contractors, inspectors, retail professionals and the public, which sparked my interest in the commercial building process and provided a solid foundation in customer service, while never losing sight of the importance of the product. Ultimately, I ensured quality assurance for people, products, and processes, emphasizing that the success of these elements hinges on the quality of the commercial space they occupy.

 

Soon after, I launched Imperial Pro Inspection LLC, receiving further residential inspection training and collaboration from some of the industry's best. I later had the privilege of working alongside experienced engineers and foundation repair experts. I was fortunate enough to learn about foundations and soil mechanics from the pioneers of foundation repair in Houston, TX. This experience has profoundly influenced my approach to inspections and forever changed how I view my position in the marketplace. Long-term, my goal is to be able to serve more homeowners than homebuyers, which has never been done before by any other home inspection company.

 

My wife and our three daughters live in Richmond, TX, where we enjoy our community and the outdoors, and like most of us, we do our best to keep Jesus at the forefront of our lives. Today, when we're not engaged in activities with our girls, my focus is on finding innovative ways to provide more value to my residential and commercial clients and improving the home and foundation services that we offer through relentless research and development. My career is driven by a commitment to deeply caring for our clients' needs, guided by the Air Force core values: integrity first, service before self, and excellence in all we do.



Dedicated to My Grandfather

In loving Memory of J.R. McKithern 

This effort is dedicated to my late grandfather, my pawpaw. He came from Louisiana with nothing and started a machine shop out of his garage that would eventually provide for the entire family. His business savvy was old fashioned, courageous and ethics centric. His business model was simple; he would never screw you over. Never one to mince words, he'd readily share his perspective, whether or not you were prepared to hear it, but it always stemmed from a place of genuine care and concern. In our family, he was the central figure, a living embodiment of our cultural values, and possessed a heart that resonated with a touch of the American cowboy spirit. His most fruitful business dealings often transpired with a Schlitz beer in hand. Just as his personality embodied a nostalgic piece of Americana, his piano playing style was a treasured relic of an bygone era. 



Working With Imperial Pro

Let’s Discuss How We Can Work Together

If you're a passionate home inspector, foundation inspector, real estate agent, contractor, tree service or irrigator, and you're driven to help people with their homes and foundations, I’d love to connect with you. Throughout my career, I've managed teams of over 100, but I'm shifting my focus from traditional employment to partnership. Though I will hire the right person, I'm not looking for an employee mindset; I’m looking for partners who are committed to growing a business that not only enriches our families but also serves our community. If you're interested in building a future that brings wealth and well-being to our neighborhoods, let’s discuss how we can work together.



Rule Your Home. Contact Us Today.

Rule Your Home with Imperial Pro

Choose Imperial Pro for the best home inspections in Sugar Land, TX. We're uniquely prepared to tackle the unique issues that plague the Fort Bend County region with our specialized foundation inspections, tools, and techniques. We offer unmatched insights and solutions other companies can't. Trust Imperial Pro for thorough, unbiased inspections to save money and secure your home with our focused, long-term approach.

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