About Imperial Pro Inspection | Veteran-Owned | Sugar Land, TX | Neil Arnold
Imperial Pro Inspection — veteran-owned home and commercial inspection company, Sugar Land Texas
Howdy  /  hei·au·dee  /  lowland Texan English
Informal ×2 · Formal ×1  ·  Hello; how do you do  ·  Used once for formal, twice for informal
Even in commercial real estate — it still means welcome.

Built on a
handshake and
a straight answer.

Veteran-owned · TREC-licensed · ICC-certified · Sugar Land, TX
Serving Fort Bend County, Greater Houston, and the Texas Triangle since 2017.

5.0★ 150+ Google
Reviews
4,000+ Inspections
Completed
2017 Founded in
Sugar Land, TX
ICC Code Certified
#10111729
🇺🇸 Veteran-Owned
TREC #23450
The Company

Imperial Pro wasn't built
to compete. It was built
to outlast.

Imperial Pro Inspection started from a simple conviction: that the home inspection industry had settled for too little. Checklist reports. Rushed walkthroughs. Inspectors who moved on before the client understood what they were looking at.

We built something different. A firm that brings commercial-grade due diligence to every engagement — regardless of whether the asset is a $200,000 townhome or a $4 million strip center. One standard. No exceptions.

The inspection report is our primary product — not the conversation, not the walkthrough, not the relationship. The report. Because that's what the client takes home, what they negotiate with, what they use to protect their investment for years after we've left the property.

We inspect every home as if we're taking out the loan. With the best interest of the property in mind — always.

Imperial Pro Mission Statement
Our Mission

Imperial Pro's mission is to provide the highest-quality inspections in Texas, hands down. We excel at our mission because of our commitment to continuing education, technology, ethics, and integrity — and a professional responsibility to love and serve God and others. We're an advocate for our state, our city, our culture, and the prosperity of our neighbors, old and new.

What Sets Us Apart

I

Foundation expertise built in — not added on

Every inspector carries ZIPLEVEL® precision tools. Houston's clay soils make this non-negotiable.

II

ICC-certified code knowledge behind every report

We don't just observe — we inspect to building code standards. That's the credential that backs every deficiency we document.

III

Zero ties to repair companies — ever

Our independence is structural, not a policy. We don't perform repairs, accept referral fees, or share findings with contractors. Our only client is you.

IV

The report is the product

Clear, photo-rich, action-driven reports delivered within 24 hours. The best-looking, easiest-to-read reports in the industry — because what you take home is what matters.

J.R. McKithern — grandfather of Neil Arnold, founder of Imperial Pro Inspection

J.R. McKithern

Neil's Pawpaw · Louisiana to Houston
Dedicated to

He arrived with
almost nothing. He
built a legacy.

This company is dedicated to the late grandfather of Neil Arnold — his Pawpaw, J.R. McKithern. Originally from Louisiana, he arrived in Houston with little to nothing and built a machine shop in his garage that would go on to provide for the entire family.

His approach to business was bold, principled, and rooted in old-fashioned ethics. The model was simple: he'd never screw you over. Known for speaking his mind without softening what needed to be said — always from a place of genuine care.

He was the anchor of the family. A living example of what it looks like to show up with nothing and build something real through work, principle, and loyalty to the people who depended on you. He carried the quiet grit of the American cowboy. Some of his most meaningful business conversations happened with a Schlitz beer in hand.

He'd never screw you over. That was the whole business model — and it was enough to build a legacy on.

His Mantra

"Life is about people
loving people."

Simple. Profound. The standard that still guides how this company operates — every inspection, every client, every report.

Neil Arnold — Air Force veteran, founder of Imperial Pro Inspection LLC, TREC #23450, Sugar Land TX
TREC #23450 ICC #10111729 TDLR #MAT1401 TDA #801793 TPCL #796739 🇺🇸 Air Force Veteran
Meet the Founder

Neil Arnold

Founder & Professional Real Estate Inspector · TREC #23450

Neil is a proud Air Force veteran and graduate of the University of Texas at San Antonio, originally from Humble, TX and now based in Richmond. He began his career in the commercial sector — corporate store planning and tenant improvement remodels for major retailers — before transitioning into property inspections and founding Imperial Pro.

That commercial background is the foundation of Imperial Pro's entire operating philosophy. Neil entered the inspection industry with a due diligence mindset already formed: understanding building systems, reading construction documentation, and translating physical conditions into financial consequences. He brought that standard to a residential industry that wasn't used to it.

His specialty and passion is foundation performance — an area he pursued through direct training alongside top engineers and pioneers in Houston's foundation repair industry. The result is an inspector who understands not just what movement looks like, but why it happens, what drives it in Fort Bend County's specific soil conditions, and what it actually costs.

Now building a team and firm that lives beyond its founder, Neil continues to uphold the values of his Air Force service — integrity first, service before self, and excellence in all he does. He and his wife are raising their three daughters in Richmond, TX with Jesus Christ as their guide.

Integrity First

What we find is what we report. The client's interest shapes every observation — not the agent's timeline, the builder's relationship, or the seller's preference.

Service Before Self

Borrowed from the Air Force. Applied every morning. Every client, every property, every report — regardless of size, price, or ease.

Excellence in All We Do

The standard doesn't change by market, by price point, or by who's watching. The report that goes to a $180,000 buyer gets the same precision as the one that goes to an institutional lender.

5.0 · 150+ Google Reviews

What clients say when
the inspection actually matters.

★★★★★

"Neil was extremely professional and did a fantastic job on my home inspection. I was highly impressed with his level of detail — he even included photos to point out areas of concern which greatly helped the buying process."

Verified Client Google Review
★★★★★

"He was able to find code violations and other problems the builder overlooked. Thanks to his findings the builder made repairs needed to make our future home safe and structurally sound. I can't express my gratitude enough."

New Construction Client Google Review
★★★★★

"Neil's professionalism, expertise and kindness are unparalleled. He was punctual, thorough and provided the report within an hour of finalizing the inspection. His rates were more than reasonable and he was very flexible with my schedule."

Verified Client Google Review
Let's Build Together

We're growing.
Join the team or
the network.

Imperial Pro is actively building beyond its founder — bringing on inspectors who share the standard, real estate professionals who want a partner they can trust to represent their clients well, and client experience talent that understands what service actually means.

01

Inspector

Apprentice · REI · Professional REI

Partner with Imperial Pro as an Apprentice, Real Estate Inspector, or Professional Real Estate Inspector. Work with a team that values precision, advanced tools, and client trust to deliver industry-leading inspections. We hold a high standard and we support the people who hold it with us.

Let's Talk  →
02

Client Experience

Client Experience Manager

Collaborate with Imperial Pro to enhance the client journey — bridging communication between homeowners, agents, and our inspection team while ensuring a seamless, professional experience from first contact to report delivery. The right person for this role cares about how things feel, not just how they function.

Let's Talk  →
03

Real Estate Pro

Referral Network · Agent Partner

Join our referral network of trusted real estate professionals. We protect your clients, support your transactions, and never embarrass you in front of a buyer. Our reports are clear, timely, and built around the things that actually matter at the negotiating table — which means your clients come back to you.

Let's Talk  →

Rule your home.
Rule your property.
Howdy.

Sugar Land, TX · Fort Bend County · Greater Houston · Texas Triangle
Home · New Construction · Foundation · Mold · Commercial — every inspection your property will ever need.

Book an Inspection  → (281) 715-9755 → TREC #23450 · ICC #10111729 · TDLR #MAT1401 · TDA #801793